A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients from a home office. Because virtual assistants are independent contractors rather than employees, clients are not responsible for any employee-related taxes, insurance or benefits (except in the context that those indirect expenses are included in the VAs fees). Clients also avoid the logistical problem of providing extra office space, equipment or supplies.
REDUCE STAFF COSTS – IMPROVE PRODUCTIVITY – EXCEPTIONAL CUSTOMER SERVICE
- Phone Answering
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- Data Entry
- Travel
- Diary Management
- Research
- Events Co-ordinator
- On Site Support
- Email Management
- Social Media Twitter – Facebook – LinkedIn
- Business Growth and Solutions
- General Administration
Our Ethics
As a Certified Virtual Assistant, I will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.
I will deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.
As a highly ethical Certified Virtual Assistant, I will only take on projects that are within my abilities. If a project is not within my ability, the client will be notified immediately and I will provide recommendations for other highly skilled Virtual Assistants.
Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
I highly value each client relationship and will not place one client above another.
I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
I will be honest about my intentions and never misrepresent my skills, peers, or my profession as a whole, whether to networks or to prospects, clients, and the community at large (virtual or otherwise).
I will not knowingly be a part of any illegal or unethical activity.
I will promote the Virtual Assistance industry with the utmost professionalism and give of my knowledge freely to new and existing VAs and the general public.
